Prompt Reply
Junkang Fluid provides 24-hour online service, guarantees response time, and solves your problems as soon as possible by phone or email. Our sales team is online 24/7 throughout the year. When encountering any technical issues, our engineers are on call to ensure efficiency.
Professional Service
Excellent team professional service, we not only have more than 20 years of experience in valve manufacturing and sales, but also have a team of 35 engineers, including a doctorate in product function, a doctorate in product design, four masters, seven graduate students as your Technical consultant to solve after-sales problems.
Quality Assurance
Every product of Junkang Fluid is produced according to the quality specifications of the samples, and all our products are produced in strict accordance with domestic and foreign standards. The factory has an advanced and complete enterprise standardization system, equipped with sophisticated production, processing and testing equipment.
Efficient Production
Junkang Fluid has an excellent team of engineers, constantly developing new products. At the same time, advanced technology and technical equipment from the United States, Germany, Japan and other countries have been introduced to ensure the company's efficient production and make VJK an industry benchmark.
Fast Delivery
Same day production is scheduled immediately if prepayment is received by 5:00pm that day. If the advance payment is received after 5:00 p.m. on the same day, the product will be arranged for production in the morning of the next day. We can make the best shipping plan according to your requirements. Junkang Fluid promises to ensure on-time delivery in accordance with international packaging standards.
Quality Commitment
Provide return and repair services to customers within 18 months from the date of delivery or within 12 months after product installation (whichever comes first). Provide mail and telephone inquiries for the whole process of ordering this product. The customer quality feedback rate is 100%. All departments include sales, production engineers, technical engineers, maintenance engineers and other after-sales service teams, who are on call anytime and anywhere to solve any problems after your purchase.
JUNKANG FLUID COMPENSATION INSTRUCTIONS
It will be unconditionally compensated due to the quality problems of the product itself, except the following situations:
01. Selected model does not match with the service media
02. Impurities in the pipeline cause abnormal abrasion
03. Failure to fllow the operating procedure
04. No regular maintenance
05. Auxiliary materials are damaged during transportation
COMPENSATION PROCESS
01
Customer Feedback
02
Provide Photos / Videos / Defective Product
03
Local Dealer ldentification
04
Two Years Warranty Pay Two Back If One Bad
WARM TIPS
01. Suggest to install a strainer before valve to keep good performance and extend the service life.
02. Normally, the valve needs to be checked and maintained every three months.
03. Recommended regularly maintenance items: clean up the impurities in strainer, maintain valve seals and lubricate the moving parts.